Frequently Ask Questions

Frequently Asked Questions

Explore answers to common questions about our sauna technology and health benefits.

Usage & Operation

1. How long is a recommended session?
Typically 15–30 minutes, based on heat intensity and user preference.

 

2. Can I use the sauna daily?
Yes, it’s good for cumulative wellness benefits.

 

3. Is it suitable for children or elderly?
Yes, under guidance. Temperature and session duration should be moderated. Remember to replenish water.

 

4. How fast does it heat up?
Approximately within 10–25 minutes.

 

5. Are smart controls available?
Touchless and app-integrated controls are offered in select models.

 

6. Are smart controls available?
Touchless and app-integrated controls are offered in select models.

 

7. Time taken for water cooling in a cold plunge tub?
3 to 4 hours. Though it depends on the quantity.

1. How often should I clean my sauna?
Light cleaning after each use, deep cleaning monthly.

 

2. Which cleaning agents are recommended?
Mild, non-abrasive wood-safe cleaners. Avoid chemicals on salt bricks.

 

3. Is periodic servicing required?
Annual professional checks are recommended for optimal performance.

 

4. How do I prevent mold or humidity issues?
Ventilation design and occasional airing ensure longevity.

1. What is the expected lifespan?
Typically 12–20 years with proper upkeep. Heaters last 7–10 years.

 

2. Are materials heat-tested and fade-resistant?
Yes, our saunas use premium-grade timber and thermal-grade stones.


3. Can outdoor saunas endure monsoon and sun exposure?
Outdoor units are built with climate-tolerant finishes and sealed joints.. They need to be waterproofed as well.

What does the warranty cover?

We offer warranty period of 1 years. For non- human damage, we can provide free replacement parts, and customers only need to pay for shipping costs.

 

Is extended warranty available?
Yes, with options for annual wellness servicing and upgrade support.

 

Are replacement parts available long-term?

Yes, we offer sustained inventory support and modular component replacements.

1. What does the warranty cover?

We offer warranty period of 1 years. For non- human damage, we can provide free replacement parts, and customers only need to pay for shipping costs.

 

2. Is extended warranty available?
Yes, with options for annual wellness servicing and upgrade support.

 

3. Are replacement parts available long-term?

Yes, we offer sustained inventory support and modular component replacements.

1.  Is sauna covered under home insurance?
Often yes. Luxury installations may require asset declaration—check with your provider.


2. Does it meet fire safety codes and certifications?
All units are compliant with ISI, CE, and global thermal safety norms.


3. Can it be relocated or modified post-installation?
Select models offer modular flexibility—relocation is possible without structural compromise.

1. Is professional installation included?
Yes, turnkey installation with interior integration guidance.

 

2. Can I request bespoke wood, salt bricks, or glass elements?
Absolutely. Our design team supports curated material selection.


3. What’s the minimum space requirement?
Indoor: ~1.5m x 1.5m. Outdoor: ~2m x 2.5m with ventilation allowance.

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